Our Value

Our service involves providing care in the community, supporting those with health and social care needs to live independently in the community.  We provide support with preparation of meals, support with administering and picking up medications, support with daily living skills, personal care, attending hospital appointments, just to mention few. 

We are whole-heartedly committed to providing top quality services by continuous improvement in the level of the care and support we offer. This is achieved by employing and maintaining a quality workforce as well as the appointment of a dedicated staff training and development manager. Our staff team are well trained after a rigorous checks to ensure we have the right people for the right job.  Our Standards and training for our managers and staff are based on the national occupational standards for the care industry set by the National Training Organisation.

We also carry out monitoring ensuring that our team follow our policies which are consistent with the standards set out by  the care quality commission.  Through this, to ensure that we are fit for our purpose, the work of the staff team is consistently monitored and supervised. We examine our operations constantly to ensure that we are successfully achieving our stated aims and objectives. We therefore welcome feedback from all stakeholders (i.e. service users, staff, care professionals, carers, family members and friends) on all aspects of our operation.

Regulatory authority

CQC